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Built for ISPs & Network Operators

Run Your ISP
with Precision
& Control

Ikonnect is the complete billing and network management platform for ISPs, WISPs, and fiber operators. Automate billing, manage customers, and control network access — all from one authoritative dashboard.

500+
ISPs Onboarded
99.9%
Uptime
40%
Billing Time Saved
24/7
Support
Ikonnect — Network Dashboard
Overview
Live
Active Users
1,284
↑ 12% MTD
Revenue
KES 842K
↑ 8% vs last
Overdue
23
Reminders sent
Uptime
99.9%
30 days
Bandwidth — Today
Plan Split
PPPoE58%
Hotspot31%
Static11%
CustomerPlanStatusDue
Greenfield TowersBusiness 50MActiveMar 30
Sunrise AptsFiber 100MPendingMar 15
Hassan M.Home 20MOverdueMar 1
Trusted by ISPs and network operators across East Africa
Platform Capabilities

Every tool your
ISP needs to scale

From automated billing and router control to RBAC, TR-069, captive portals, and SMS gateways — Ikonnect covers your full operational stack.

Automated ISP Billing

Invoicing, payment collection, and suspension run automatically. Supports usage-based billing for PPPoE (KES 20/month), hotspot (2.5% per sale), and static IP (KES 25/month).

Usage-Based

MikroTik & Router Integration

Native RouterOS API integration for automatic provisioning and access control. Connect your routers and let Ikonnect manage subscriber sessions, bandwidth limits, and suspension in real time.

RouterOS API

Role-Based Access Control

RBAC lets you define granular staff permissions. Assign separate roles to billing agents, technicians, and administrators with full audit trails for accountability.

RBAC

Captive Portal Builder

Deploy branded hotspot portals using pre-built templates or fully custom designs. Customers select packages and pay via M-Pesa — the portal handles authentication and auto-connection instantly.

Templates + Custom

TR-069 / CWMP Support

Remotely manage, configure, and update CPE devices across your network using the TR-069 protocol. Reduce truck rolls and manage equipment at scale from a central console.

TR-069

Payment Gateway Integration

Accept M-Pesa STK Push, bank paybill, and card payments. Payments instantly trigger account activation or reconnection — no manual steps, no delays, no missed revenue.

M-Pesa · Bank · Card

SMS Gateway

Automated SMS for payment reminders, invoice delivery, suspension warnings, and renewal confirmations. Integrates with leading SMS providers for reliable, high-throughput delivery.

Multi-Provider

Auto-Connect & Reconnect

Hotspot customers are reconnected the moment payment is received — day or night, no technician required. Bank and M-Pesa transactions both trigger instant re-authentication.

Zero-Touch

Reports & Analytics

Revenue dashboards, customer growth trends, bandwidth analytics, and overdue summaries. Export to PDF or CSV. Real-time monitoring of active sessions and network health.

Transparent Pricing

Pay only for what you use

Ikonnect's billing is usage-based, so your platform cost scales only as your business does.

How Ikonnect Billing Works

Hotspot billing is charged at 2.5% per hotspot sale transaction. PPPoE accounts are billed at KES 20 per active PPPoE client per month. Static IP clients are billed at KES 25 per active client per month. Your cost is always proportional to the revenue you generate.

Hotspot
2.5%
Per hotspot sale transaction
Ideal for hotspot operators running cafés, campuses, hotels, or public Wi-Fi. Pay a small percentage of each sale.
  • Captive portal included
  • Voucher & session management
  • Auto-connect on payment
  • M-Pesa STK Push integration
  • Bank payment support
  • SMS notifications
  • Usage reports & analytics
Get Started
Static IP
KES 25/mo
Per active static IP client per month
For operators managing fixed IP allocations for businesses, CCTV, or corporate accounts requiring dedicated addressing.
  • Static IP assignment & tracking
  • Automated billing
  • Contract management tools
  • Bank payment support
  • Suspension & reactivation
  • RBAC roles included
  • Reports & export
Get Started

All plans include full platform access, onboarding, and updates. Contact us for enterprise or high-volume pricing.

Getting Started

Up and running in four steps

Most ISPs are fully operational on Ikonnect within a single business day.

01

Connect Your Routers

Link your MikroTik or TR-069-compatible hardware using our guided setup wizard. No deep networking expertise required to get started.

02

Add Your Customers

Import existing subscribers or add new ones. Assign plans, credentials, and contact details. Configure staff roles with RBAC permissions.

03

Create Service Plans

Define PPPoE, hotspot, or static IP plans with speeds, data caps, billing cycles, and pricing. Deploy captive portals with your branding.

04

Automate & Grow

Billing runs automatically. Payments trigger instant reconnection. SMS reminders go out on schedule. Your operations run 24/7 without you.

Integrations & Protocols

Works with your
existing stack

Ikonnect integrates with the hardware, payment rails, and communication tools already in use at your ISP — no rip-and-replace required.

Discuss Your Setup
MikroTik RouterOS
Full RouterOS API integration for provisioning, suspension, and bandwidth enforcement.
TR-069 / CWMP
Remote CPE management, firmware updates, and configuration via ACS protocol.
M-Pesa STK Push
Safaricom Daraja API with instant payment-to-activation and auto-reconnect flow.
Bank Payments
Paybill and bank transfer payments with automatic account reconciliation.
SMS Gateways
Multi-provider SMS for billing alerts, payment reminders, and confirmations.
RADIUS / PPPoE
Industry-standard RADIUS authentication and PPPoE session management.
Captive Portal — Live Preview
SwiftNet
Powered by Ikonnect

Select a Package

1 Hour · 1GBKES 30
Daily · 5GBKES 100
Weekly · UnlimitedKES 500
Captive Portals

Your brand,
your portal

Deploy a fully branded hotspot captive portal in minutes. Choose from pre-built templates or design a fully custom portal. Customers see your brand, select packages, and pay — no app required.

Pre-Built Templates
Select from a growing library of ready-to-deploy portal designs. Customise logo, colours, and content in minutes.
Full Customisation
Build a completely bespoke portal to match your ISP or venue brand. Custom HTML/CSS support included.
Auto-Connect on Payment
Once M-Pesa or bank payment is confirmed, the customer's device is authenticated and connected automatically — no technician needed.
Customer Stories

What operators say

ISPs across the region rely on Ikonnect to run cleaner, more profitable networks.

"Before Ikonnect, I was reconciling M-Pesa statements manually every day. Now the system handles everything — payments, activation, reminders. I save over 20 hours a week."

AM
Mwangi
Founder, SwiftNet ISP · Nairobi

"The RBAC system is exactly what we needed. My billing team, technicians, and managers all have the right access. TR-069 integration has cut our CPE management time dramatically."

JO
Ochieng
Operations Lead, Horizon WISP

"We deployed a branded captive portal for our apartment complex within a day using the templates. Tenants pay via M-Pesa and connect instantly. Usage-based billing keeps our costs proportional."

DK
Daniel
CEO, FiberLink Africa
Our Mission
"To make running an ISP as operationally clean as running any other modern business."
Operator-First
Every feature built from real ISP pain points
Reliability
99.9% uptime — your platform never sleeps
Local Context
Designed for the African ISP market
Security
Enterprise-grade data protection
About Ikonnect

Built for the operators who build connectivity

Ikonnect was built because the tools available to local ISPs were either too expensive, too complex, or completely divorced from how network operators in Africa actually work.

We recognised that managing hotspots, PPPoE subscribers, and M-Pesa payments with spreadsheets and manual router access was not scalable — and it was costing operators real money and time. Ikonnect was built to solve that.

Today, Ikonnect powers ISPs from solo entrepreneurs running neighbourhood hotspots to established operators managing multi-zone fiber networks. The platform handles provisioning, billing, notifications, and reporting so you can focus on growing your network.

We provide 24/7 support with a team that genuinely understands network operations. Every feature we ship is tested against the realities of ISP work in the field.

Talk to Our Team
Start Today

Ready to automate your ISP?

Join hundreds of operators running smarter with Ikonnect. Request a live demo and see the full platform in action.

Request a Demo View Pricing
Get In Touch

Let's talk about your network

Speak to our team

Tell us about your ISP setup — subscriber count, router types, and what you want to automate. We'll give you a personalised live demo.

Phone / WhatsApp
+254 119 444 177
Support Hours
24/7 — We never sleep
Headquarters
Nairobi, Kenya · Serving East Africa & beyond

Request a Demo

We typically respond within a few hours during business days.

Request received — our team will contact you within 24 hours.